Frequently Asked Questions

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At Eleven Shots we do a little bit of everything but we aim to focus efforts on environmental portraits.  We have found that capturing the surrounding story alongside the subject provides the most comprehensive storytelling..  We love shooting sports, landscapes, nature, wildlife and pets. However, we also shoot events, families, real estate and lifestyle for brands. 

Turnaround time is very important for all our clients.  I aim to provide an initial collection within 48 hours and any full portfolio work within 7 days.  If there is extensive post production work requested that may extend the turnaround time.  

Primary source of distribution will be JPEG or TIFF files.  We will not deliver RAW files.

In the case you have to reschedule or cancel, no worries.  Any deposits paid are nonrefundable for cancellations.  We are happy to accommodate a reschedule as long as there is availability on the new date.

We will travel.  Extensive travel may require additional fees.

We are setup to take payment via ACH, check or credit card.

We use professional-grade cameras, lenses, and lighting equipment to ensure the highest quality images alongside Adobe Creative Cloud products for post processing.  We do not use any AI.

Yes, we offer limited print services to showcase your photos.  Additional fees may apply.

Job-specific prints are available on our private gallery pages whereas a selection of general prints is  available via Etsy.  Feel free to contact us for custom print services.